I. LOG IN
1. INTRODUCTION SLIDE
Only for first-time investors to download the PHS Elite application
Step 1: After starting the application, select one of the languages Vietnamese/ English/ Chinese. Then click “Continue”
Step 2: Choose to do the following:
- Select “Next” to be introduced to the outstanding benefits of PHS Elite. Then select “Ready to Explore” to enter the home screen.
Select “Sign up/ Sign in” if you want to move directly to the “Welcome” screen.
Select “Skip” if you want to move directly to the Watching list without logging in (Non-login). Then select any features that require login such as: Floating button, Order book, Assets, Place orders, Utilities to perform "Register/Log in"
2. LOG IN
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Log in to your account for the first time
Step 1: Fill in the securities account number at PHS starting from 022C (for domestic individual/business customers) or 022F (for foreign individual/business customers) and login password (created during the opening account process). Step 2: Click the login button to access your account. - Note:
- If the user already has a securities account at PHS and does not remember the password, please select "Forgot password" and follow the instructions.
- If the user does not have an account, please select "Register now" and follow the instructions.
- Please select “Contact support 1900252358” if you need assistance.
- Please select "Online transaction notifications" if users want to find out information about PHS transaction notifications.
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Login from the 2nd time
Step 1: After successfully logging in for the first time, the information about the account number is saved and the customer only enters the password/ biometric login (if enabled) for future logins. Step 2: Click the Sign in/ Biometric authentication button to access your account. -
Sign in with another account
Step 1: Select “Log in with another account” Step 2: Log in to your securities account at PHS according to the steps above.
II. MANAGE SMART OTP
1. ACCOUNT AND SECURITY
1.1. MANAGE SMART OTP
Manage status Registered/Unregistered form of two-factor authentication used to secure accounts and online transactions on PHS Elite Trading.
Registered for Smart OTP |
Not registered for Smart OTP |
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Register for Smart OTP
Devices that successfully register for Smart OTP will be considered trusted devices.
Step 1: At Settings - Select Manage Smart OTP- Select Register now | Step 2: Create a 4-digit PIN. Be careful not to use personal information or single number strings such as “1234” or “0000” |
Step 3: Confirm the newly created PIN. | Step 4: Select "I have read and agree with terms of using Smart OTP". Then click confirm. |
Step 5: OTP authentication code will be sent to the phone number registered to open a basic securities account. | Step 6: Enter the OTP code received. If you do not receive SMS OTP, please select Send OTP Email then check the OTP code sent to the account opening registration email. | Step 7: After entering the correct authentication OTP code, the customer receives a notification that Smart OTP has been successfully registered. Your current device has been granted permission to create Smart OTP. Then select “Turn on FaceID” or “Save another time” to finish. |
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Cancel Smart OTP
Step 1: At Settings - Select Manage Smart OTP- Select Cancel using Smart OTP |
Step 2: Customers please: + If you agree to cancel Smart OTP registration, select Agree to cancel. + If you do not cancel Smart OTP registration, select Skip. Note: After canceling Smart OTP will be disabled, if you use SMS OTP you will be charged for each message. |
Step 3: Re-enter the OTP PIN created. | Step 4: After entering the correct OTP PIN, the system will notify Successfully canceled Smart OTP. | Step 5: Select Close to return to the screen Manage Smart OTP, now the account shows status Not registered for Smart OTP. |