I. LOG IN

1. INTRODUCTION SLIDE

Only for first-time investors to download the PHS Elite application

Step 1: After starting the application, select one of the languages ​​Vietnamese/ English/ Chinese. Then click “Continue”

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Step 2: Choose to do the following:

  • Select “Next” to be introduced to the outstanding benefits of PHS Elite. Then select “Ready to Explore” to enter the home screen.
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Select “Sign up/ Sign in” if you want to move directly to the “Welcome” screen.

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Select “Skip” if you want to move directly to the Watching list without logging in (Non-login). Then select any features that require login such as: Floating button, Order book, Assets, Place orders, Utilities to perform "Register/Log in"

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2. LOG IN

  • Log in to your account for the first time

    Step 1: Fill in the securities account number at PHS starting from 022C (for domestic individual/business customers) or 022F (for foreign individual/business customers) and login password (created during the opening account process). Step 2: Click the login button to access your account.
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  • Note:
    • If the user already has a securities account at PHS and does not remember the password, please select "Forgot password" and follow the instructions.
    • If the user does not have an account, please select "Register now" and follow the instructions.
    • Please select “Contact support 1900252358” if you need assistance.
    • Please select "Online transaction notifications" if users want to find out information about PHS transaction notifications.

  • Login from the 2nd time

    Step 1: After successfully logging in for the first time, the information about the account number is saved and the customer only enters the password/ biometric login (if enabled) for future logins. Step 2: Click the Sign in/ Biometric authentication button to access your account.
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  • Sign in with another account

    Step 1: Select “Log in with another account” Step 2: Log in to your securities account at PHS according to the steps above.
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II. MANAGE SMART OTP

1. ACCOUNT AND SECURITY

1.1. MANAGE SMART OTP

Manage status Registered/Unregistered form of two-factor authentication used to secure accounts and online transactions on PHS Elite Trading.

Registered for Smart OTP

Not registered for Smart OTP
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  • Register for Smart OTP

Devices that successfully register for Smart OTP will be considered trusted devices.

Step 1: At Settings - Select Manage Smart OTP- Select Register now Step 2: Create a 4-digit PIN. Be careful not to use personal information or single number strings such as “1234” or “0000”
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Step 3: Confirm the newly created PIN. Step 4: Select "I have read and agree with terms of using Smart OTP". Then click confirm.
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Step 5: OTP authentication code will be sent to the phone number registered to open a basic securities account. Step 6: Enter the OTP code received. If you do not receive SMS OTP, please select Send OTP Email then check the OTP code sent to the account opening registration email. Step 7: After entering the correct authentication OTP code, the customer receives a notification that Smart OTP has been successfully registered. Your current device has been granted permission to create Smart OTP. Then select “Turn on FaceID” or “Save another time” to finish.
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  • Cancel Smart OTP

Step 1: At Settings - Select Manage Smart OTP- Select Cancel using Smart OTP

Step 2: Customers please:

+ If you agree to cancel Smart OTP registration, select Agree to cancel.

+ If you do not cancel Smart OTP registration, select Skip.

Note: After canceling Smart OTP will be disabled, if you use SMS OTP you will be charged for each message.
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Step 3: Re-enter the OTP PIN created. Step 4: After entering the correct OTP PIN, the system will notify Successfully canceled Smart OTP. Step 5: Select Close to return to the screen Manage Smart OTP, now the account shows status Not registered for Smart OTP.
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